CIM provides mediation service on intra-organizational and inter organizational issues. CIM on request has helped mission organizations, and churches in conflicts related to administration and ministries in the field.
There are a few major church denominations that have appellate for a who render commendable service in resolving organizational conflicts. Their hands need to be strengthened. However, if all its appellate members belong to the same church, there can be complaints of subjectivity or partiality. CIM can assist them with objective outside professional expertise.
CIM is available to help national federations to become the appellate authority to their constituent churches/ organizations. Most federating bodies seem to be averse to the idea of assuming responsibilities for conflict resolution for their constituent organizations because they lack the manpower and/or professional expertise to handle conflicts. CIM can provide such professional help.
If there are organizations or context where no appellate body exists, CIM is available to help directly in conflict resolution.
The Arbitration and Conciliation Act, 1996 and the Code of Civil Procedure 1908 is followed. The Mediation Procedure consists of the following essentials:
CIM Staff have undergone judiciary approved mediation training in Nolsar Law University, Hyderabad. This service is rendered by management professionals, retired legal professionals and senior Christian leaders.